Add an Item to an Existing Order

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Order modification request from a client:

“Initially, I ordered 1 x of Jon Renau Zara (Large) in 8RH14 and 1 x of Jon Renau Zara (Large) in 8/32. I would like instead to change my order to 2 x of Jon Renau’s Zara (Large) in 8/32. After viewing more videos about 8/32, I realized that this will now be my go-to color!”

Thank you for your recent order! Unfortunately, we are unable to add items to existing orders because of security reasons, so we do not retain your payment information! We are very internet security conscious at Because of this, we have our security settings cranked all the way up to 11. We cannot add items to an order that has already gone through checkout, because we never have access to more than the last 4 digits of your credit card number at any time. (Not even the store owners have access to all of your card information!)

This is an excerpt from our CysterWigs Knowledge Base. Check it out on our private site to see over 500 articles all about our store, wigs, and how to wear the hair!

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