Hello, Wig Lovers!

Over the last few months, we’ve recieved reports about our videos being used in other retailers’ ads or posts on Facebook. We want you to know that we appreciate your loyalty and we’re grateful to all of you who have called this out. It feels good knowing that you have our back. We have yours as well. So please, please, PLEASE be careful when you’re shopping online. Don’t assume that we’re working with a retailer just because you see a familiar face featured in an ad. For instance, we all know and love Taz. These places know that as well. That’s why they’ve resorted to using our content to lure you in. So remember this…if you click on an ad and it doesn’t direct you to Cysterwigs.com, you are not dealing with us. Also know that we don’t work with other sites to sell our products. Everything you need can be found at Cysterwigs.com.

Again, please be careful out there. We want you to get the great wig styles you’re looking for, but we don’t want you buying inferior products or getting ripped off. Be smart and go with your gut. If it looks weird and doesn’t feel right, that’s an automatic hard pass.

Thank you for your support and we wish you a happy and safe shopping experience.

Be sure to check out Taz’s statement below.

Best,

devon

 

 

Hi Canadian Cysters!

CysterWigs.com has updated their international shipping policies effective June 1, 2018.

We are no longer shipping directly to Canada.

We want to be transparent and candid with you about why we’ve done this, because the impetus for this change was something that speaks volumes about the industry we work in.

CysterWigs.com has always been very blissfully square. I (Heather) am personally a huge stickler for doing things by-the-book and in a way that is ethically and legally sound. A lot of our competitors, however, are not following suit. This puts us in a very uncomfortable position, particularly with our Canadian clients.

Let me state the facts first: It is ILLEGAL to mark a package for international sale a “gift” or a “sample” when that item is purchased as merchandise. Many people have requested this as a means of dodging duties, customs, and VAT charges – primarily because it is de rigueur at other, less ethical wig stores – and we have always turned them down.

While it may seem that the stores that engage in this practice are doing you a favor, they are putting both of you at risk of fines, penalties, and jail time. (For references, see this government website and this one here. ) It would be entirely irresponsible of us to follow suit just because people request it. And, just because some customers are willing to take that risk, that doesn’t mean that we are comfortable doing it with them.

We’ve lost quite a bit of business over the years due to my position, but my staff and I are in total agreement that the ethical way of doing things is the ONLY way we want to do things.

We have a difficult time competing with stores for international clients when both parties are happy with the tax dodge. This is one case of if we can’t beat them – we’re definitely NOT going to join them.

We’re not leaving our Canadian clients in a lurch, though!

I have been a longtime subscriber to MyUS.com, my favorite no hassle parcel forwarding service. I use MyUS on my frequent international trips for business as well as longer trips when my husband and I visit his mum in the UK. This service allows me to order from multiple suppliers that don’t sell directly to international customers – such as Amazon.com, Zappos, New Balance, and CysterWigs. Orders from multiple stores can be consolidated into a single shipment (per my request) to help me save on shipping charges.

MyUS offers fast shipping that is much cheaper than the international shipping rates available from most stores directly. MyUS.com offers very good tracking and shipping updates on every order as well as the option to insure your packages. Plus, they give you a USA-based mailing address as part of the service. This is wonderful, because it allows you to take advantage of any free shipping offers available in USA-based stores! The savings overall can be quite considerable – and often make parcel forwarding a better deal for international customers than direct shipping anyway!

We have partnered with MyUS.com to offer 20% off the shipping rate for any first-time subscribers. Click our affiliate link here to learn more.

This, of course, does not discount duties or VAT. Those are charged by government agencies and have nothing to do with the actual shipping or product purchase prices.

Thank you for taking the time to read this. We appreciate your business and will continue to do our best to operate in a way that is both transparent and responsible. We wish you a beautiful afternoon – with many more good hair days to come!

 

 

 

 

Heather in the upcoming Bay style by Estetica, color: R30/28/26

In case you missed it or are not the social media type, here is Estetica Design’s interview with our very own Heather and the new Estetica Summer 2018 Collection! Jett – an open-capped adorable pixie, Wren – a curlier version of Violet, Blaze – a gorgeous long curly style (the longest shown), and finally Finn – a mid-length, layered, curly style that is right on trend!

Still searching for last minute holiday hair? Here are some tips to help you out!

  1. Buy from our clearance site, www.wigcloseouts.com. These can often ship next-day and typically arrive about 5 days (or less) after you place an order, provided you live in the continental USA.
  2. Stick to smaller brands with tight distribution networks. The fastest tend to be (in no particular order): Tony of Beverly, Jon Renau, Henry Margu, TressAllure, and Envy.
  3. Likewise, avoid larger brands with wider distribution, such as Aderans Hair Goods (Amore, ROP, Noriko, Revlon) and HairUWear (Gabor, Raquel Welch, HairDo). Like any large organization, there are more people involved with every step of the fulfillment process and this greatly slows them down this time of year.
  4. Specialty products – such as Clary’s, Ellen Wille, or imported wigs – will typically experience shipping delays even in slow times of year. This should definitely be expected during the end of year holidays!
  5. Shop from stores that keep current inventory listings on their site to help avoid backorders. CysterWigs.com is a site that does this! Plus, you are always welcome to contact us if you need precise inventory numbers for a particular style or color. Our email is: support@cysterwigs.zendesk.com.
  6. Consider giving the gift of good hair! CysterWigs.com sells gift certificates that make it easy as pie to help a friend in need of a good hair assist! This is an easy way to earn yourself some loyalty points and spread some holiday cheer. Best of all: They are instantly deliverable, so no worries about shipping delays! Your friend will receive their gift card via email, thus eliminating any worries about it arriving in time for Christmas!

Anxiety is evil! I’ve been dealing with anxiety my whole life, so I feel for folks whenever I see those same vibes coming from one of my clients.

I believe that you should never buy ANYTHING if you are in the grip of anxiety. It is very difficult to focus on what you’re doing when you feel anxious. You may even buy too quickly in the rush to end those uncomfortable feelings. This can lead to a lot of problems all by itself if you don’t end up enjoying the product!

Here is my #1 go-to money saving tip for you!

Instead of letting that adrenaline get the better of you, use the handy breathing guide below to find your Zen. 😉

We promise that, by breathing along with this guide, you will feel more centered and focused about the item you are thinking of purchasing. That way you KNOW you really want it and are not just acting on impulse!

 

Please also feel free to bookmark this fantastic breathing guide so you can return to it and use it whenever you need a little more peace in your brain space!

We wish you a beautiful, calm day, Cyster! <3