Hi folks Kathleen here with a inspection checklist to use when you receive a new wig. I’ll be honest. I don’t really send wigs back. Having said that if I had a checklist in front of me I might have. What happens is I get excited..throw the wig on and I’m off to the races. By the time I notice “issues” I’ve fallen in love with my new wig and most likely have voided my ability to return her. That plus I am a Taurus…..need I say more. I’m very stubborn and creative so I just figure I’ll find a way to “fix” the issues/issues.
The first thing to do is take photos. Take photos of the shipping box if it’s damaged. Take photos of the condition of the wig. You think you’ll remember how it came to you packed but trust me you won’t. Take close up photos. This is one thing I always do. 😉
I have received many wigs that were not attached to the box with bobby pins and/or missing hairnets etc. It happens and doesn’t necessarily mean your wig is damaged.
The box in image 5 arrived quite damaged. The wig itself wasn’t damaged.
Ahh my Kona in Creamy Bronde. Don’t let emotion run you. Take a look at the wig in the box before you even take her out. If you don’t like the color or just think it won’t work for you save yourself time and aggravation and leave her in the box for return. You think you’re saving on restocking fees if you keep her? Not if you never wear your wig and end up rehoming/selling her (you will loose more than your restocking fees trust me 😉)
Check the lace fronts/and or mono parts and tops. Image 8 illustrates an unacceptable lace front to me. Huge dark pluggy knots. If you plan on styling your wig off your face even a little bit it’s something to keep in mind. In my case this is Heather by René of Paris. A darling short pixie with a sweeping bang. I had no intentions of styling her off my face so this lace front didn’t bother me. With a lace front even one this coarsely done the bangs will still lay nicer and that’s a plus. Another thing to consider is the quality of the lace. This lace is very stiff and scratchy so remember not all lace fronts are created equal.
Image 9 is a lace front that is sparsely knotted at the temples. Other than that the lace front is quite beautiful. For me the pros outweighed the cons on this one. This is Zoey by Envy. I have reviewed her once already and I am working on a follow up wear test review for you. 😉
Image 10 illustrates an exceptional lace front and in this case mono part on my Carlotta SF in Vanilla Root. The lace is super fine. The knots are very tiny and well spaced. No complaints.
Pippa by Tony of Beverly is an example of how not all lace fronts are created equal. This one is gorgeous.
Something I have been bad about is inspecting the nape adjusters. Check to see they are well made. This one was unthreaded and its near impossible to rethread it. Really annoying. I have also had those little buckles come to me cracked and broken. Now I check the nape adjusters.😜
Check the overall construction of the cap. Image 13 illustrates the inside of my Anatolia by BelleTress. Where to start with her.🤪 First of all let me say I have quite a few BT wigs and this is an anomaly. I didn’t check the wefts and construction of this wig when I first received her. I assumed it was of high quality like my other BT wigs. Don’t assume…learn from my mistakes…take the time to check your wig over thoroughly.
Does your wig fit? Sounds simple doesn’t it? In my case most wigs are big on me to some degree. Usually taking in the nape adjusters are enough. You have to make your own judgement call. Most wigs aren’t going to fit perfectly. When they do its dreamy. Image 14 showcases my Larissa SF by CysterWigs in the beautiful cool brunette color Cold Chocolate. She fits me so beautifully. 👏🏻 I have removed wefts etc. on a couple of my wigs when they have been super baggy on me. Honestly I wouldn’t do that again because it’s just too much work and I am lazy. 😂 If I received a wig that was way too big today I’d simply return her. I just don’t have that kind of patience anymore. (Fyi I am working on a simple and quick way to make your wig cap smaller -coming soon)
I love low density wigs but if those wefts show with out much effort I would consider returning her. In my case I kept her (my Anatolia) because I love her and know how to compensate for its low density.
Image 16 lists a few things not to do if you know you are returning a wig. Your wig should be unworn and in the same brand new condition as when it arrived to your door. It must be in the same packaging with all the original tissue, box, tags, hairnet, and other materials. It must not be combed, brushed, washed, cut, dyed, or altered in any way and must not have an detectable odors. Visit our website for a full list of requirements for returning or exchanging a wig and as always our Client Care Help Desk is here to answer any questions you might have.
Ok so after you have inspected your wig thoroughly you have decided to keep her. You’re in love…now what? In the case of Arya in image 17 all I had to do was wake up the permatease. Something I couldn’t do until I was sure I was keeping her.
What a difference between image 17 & image 18 huh? Arya doesn’t have much permatease so it took some time to get those fibers loosened up from the cap. I made little circular motions with my fingers to really wake up the permatease. Arya has some serious oomph now. The take away here is take the extra time to inspect your wig so you are really sure you love her and if you don’t simply return her. You’ll be happier in the long run. I know I am…enjoy! 🙋
Kona by BelleTress
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